Pre-Scanning failed to identify the file type, the following messages were generated:
Pre-Scanning Error: Unexpected exception during file detection: TTX files are not supported
You may be wondering why this can happen. We have investigated this issue so far and there is nothing we can do, but using the other lower version of same application. As the error file is SDLX file, you need an SDLX application and convert this SDLX file into the file Trados Studio 2015 can handle; let us say; converting it into TTX. Here is the process.
First of all, open your SDLX 2007 or lower version and open the Exchange. This is one of SDLX 2007 features, allowing you to convert some files into the pre-defined file format as you desired. Please check the screenshot below:
When done translating, convert the TTX files back into SDLX files you originally received from your client. Never send the translation back with the different file format you received originally from your client.
This is one of project management skills we must have. However, we never ask our freelance and in-house translators to do this complicated conversion. Our team lead will do it for them, so they can focus on the translation process.
Do you want to learn more about this conversion and its related problems? Contact us as we can provide you with free training!